We want you to feel fully confident when booking your holiday with us. As an ABTA member, you’re guaranteed accurate information about your holiday, a high standard of service and guidance to help you plan ahead.
Going the extra mile...
Unlike many other companies, we're also ABTA bonded, offering you even greater peace of mind.
What does this mean to you?
For a customer, being ABTA bonded means you have extra financial protection when you book a holiday.
ABTA is a trade association for UK travel agents, tour operators and the wider travel industry. When a travel company is ABTA bonded, it has paid into a protection scheme that safeguards customers’ money.
For a customer, this protection means:
-If the travel company goes out of business before the trip, the customer can get a refund for money already paid.
-If the company goes out of business while the customer is on holiday, ABTA will help them finish their trip or get home, at no extra cost.
For customers, ABTA bonding provides peace of mind, reduces financial risk, and gives access to ABTA’s complaints and dispute resolution service if problems arise.
If you have any questions about our ABTA bonded status, we'd love to help, either call 01522 889450 or contact us.
